Mediation is a professional, impartial process used to resolve workplace disputes efficiently. Led by a neutral mediator, it helps parties find mutually agreeable solutions at any stage of a conflict, aiming to restore working relationships quickly and constructively.

Mediation offers a confidential and collaborative approach to resolving conflicts, reducing stress, improving communication, and preserving professional relationships. It empowers individuals to take an active role in finding solutions, often leading to quicker, more cost-effective outcomes than formal procedures.